Resident Advisor

November 4, 2019
Full Time, Part Time, and PRN

The overall goal of the position is to create and maintain a healthy and safe environment for the youth in program. RAs enhance and support the quality of services provided through case management as well as run the day to day functions of our shelter and ROP programs. All duties should be performed within the framework of the Mission Statement, Five Principles and policies and procedures of Covenant House Georgia. This position reports to the Residential and or ROP Coordinators.

Job Title: Resident Advisor (RA)

Department: Programs

Reports To: Residential and/or ROP Coordinators

Classification: Non-Exempt

Date: 5/17

ESSENTIAL DUTIES AND RESPONSIBILITIES: Covenant House Georgia reserves the right to unilaterally modify, remove, or add to any of the following:

• Uphold Covenant House Georgia standards of conduct, policies and procedures at all times
• Attend and participate all scheduled or mandatory meetings, trainings and supervision sessions as requested
• Adhere to all confidentiality requirements and standards
• Supervise all interior and exterior areas of the facility; ensure the facility is safe and secure at all times
• Ensure adequate supervision of youth either inside or on Covenant House Property
• Assist residents in planning appropriate community based and leisure activities
• Assist residents in preparing for daily routines, the completion of all household tasks, and in maintaining a clean and healthy living area
• Provide support services for Case Managers, Interns and Supervisors including but not limited to the following:

• Follow-up on identified goals and objectives as assigned by their case manager
• Ensuring that the resident case plans are carried out within the established timeframe
• Completely document residents’ files, incident reports, log book, and other documents in a timely manner
• Enter Activities/Services in ClientTrack and Efforts to Outcomes as necessary and as required by grants

• Facilitate groups and community meetings
• Promote effective and efficient utilization of resources
• Ensure that your username/password for the HMIS remains active
• Develop knowledge of the current community resources and referrals
• Maintain ethical and professional boundaries with all residents
• Assist youth in cleaning facility as needed
• Report all maintenance concerns to the Facility Manager and Coordinator immediately
• Participate in all safety related drills
• Prepare all meals for residents per schedule and follow food distribution procedures
• Participate in daily group activities and outings
• Submit receipts for all petty cash expenditures to the Coordinator
• Responsible for submitting completed time sheets by requested deadline
• Follow all department procedures for resident schedule, shift transition, food preparation, intervention, and on-call utilization
• Seek and accept supervision and continuing education
• Perform all other tasks as requested by the Coordinator and CHGA administration
• drive agency or personal vehicles to transport items and/or persons (valid Georgia Driver’s License with acceptable driving record as required by insurance company).

Shift Leader

• Ensure all shift responsibilities and requests by Coordinator. are completed by the end of the shift
• Ensure that each employee is in their designated posts at all times during shift
• Complete shift transition report and transition all necessary information to the shift leader of the next shift
• Make necessary contact with the On-Call staff according to on call notification procedures
• Ensure the daily schedule is being followed

Ability to:

• establish and maintain an effective working relationship with co-workers, supervisors, representatives of other agencies, and the public.
• communicate well (verbal and written) with client, staff and external relations.
• handle multiple tasks and projects.
• be flexible, amiable, & willing to work as a team
• work a flexible schedule as needed
• travel as needed for training or to fulfill job requirements
• lift and move objects typically weighing 5-35 pounds
• work standing, walking, and/or sitting a minimum of 8 hours per day/shift
• demonstrate sufficient health, ability, experience, and education to perform the assigned duties with or without accommodation

Have strong:

• computer skill and knowledge of web base data systems
• organizational skills
• crisis management intervention skills required with an ability to defuse physical and verbal confrontations
• critical thinking and problem solving skills required

• Must be able to work independently with minimal supervision

SUPERVISORY DUTIES: There are no supervisory responsibilities with this position

EDUCATION & EXPERIENCE: Bachelor’s degree in Human Services Field recommended or equivalent work experience preferred; minimum of 2 years’ experience working with at-risk youth required; minimum of 2 years’ experience working in a residential setting desired; knowledge of mental health and substance use is required; CPR and First Aid certification desired