Volunteer Coordinator

September 11, 2020
Full Time

Supports the Volunteer Team in the production of community outreach, organizing and managing individual volunteers, acting as a community liaison to local churches and/or organizations, oversee our meal donations, in-kind needs and donation process, Holiday Wish Lists and activities, and donor stewardship. The Volunteer Coordinator will gain experience in corporate engagement, public speaking, event planning, maintaining a database (Volunteer Hub and Donor Perfect) of individual and corporate donors, and recruiting and maintaining relationships with individual volunteers and donors. This role will work closely with our Volunteer Manager, programs team, individual volunteers, young professionals and our development team.

Job Title: Volunteer Coordinator

Department: Development

Reports To: Volunteer Manager

Classification: Exempt

Date: 9/16; Revised 6/2020

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Work with Volunteer Manager to develop annual/quarterly plans to forecast demand for volunteer services.
• Work with Volunteer Manager to develop annual/quarterly outreach and communications plans to identify prospects and recruitment goals.

• Develop strong relationships within the community to foster a positive image of the organization; solicit and encourage businesses, organizations, associations and groups who volunteer and/or provide in-kind donations.
• Assist in the recruitment, screening, interviewing and training of new volunteers.
• Responsible for identifying our in-kind needs and coordinating in-kind donations, including tax acknowledgement letters.
• Responsible for soliciting volunteers to participate in our monthly meal donation program, Prepare and Share a Meal.
• Coordinate program staff and/or volunteer support to internal or external special events as needed.
• Solicit in-kind donations of clothing, furniture, etc. throughout the year.
• Develop training/outreach materials to effectively conduct orientations, tours and training sessions for our volunteers.
• Represent the organization in public meetings and presentations to the community as needed.
• Develop and implement processes that enable Volunteer Services to effectively and efficiently recruit and retain volunteers from corporate, religious, non-profit, and education resources.
• Deliver effective and thoughtful stewardship on social media or other platforms to highlight volunteer activities.
• Work to advance volunteer-to-donor and donor-to-volunteer initiatives. Aim to increase individual donations from volunteers in appropriate ways.
• Coordinate and Manage all Holiday efforts to secure gifts for our youth and fun activities to create holiday spirit throughout our campus.
• Assist event coordinators/managers with recruiting volunteers to engage in peer to peer events, serve on event committees or join our Young Professional Society or Women’s Guild.
• Develop a “skill based” professional group of volunteers to meet the unique needs of a growing organization.
• Reporting of monthly and/or quarterly reporting and reconciling with accounting

• Work with Volunteer Coordinator to manage documentation for volunteers through Volunteer Hub, our database management system (such as scheduling, tracking hours, waivers, trainings, etc.).

SUPERVISORY DUTIES: oversees volunteers as assigned.

EDUCATION & EXPERIENCE: Bachelor’s Degree; 1-2 years of experience with coordinating volunteer efforts and/or working in the non-profit sector.

SKILLS

• Establish and maintain an effective working relationship with co-workers, supervisors, representatives of other agencies, and the public.
• Effectively communicate verbally with both internal and external individuals and/or businesses.
• Manage multiple projects and deadlines.
• Ability to work with and build rapport with individuals and groups across all socio-economic backgrounds
• Work sitting, standing, and/or walking a minimum of 8 hours per day/shift.
• Lift and move items typically weighing 5-35 pounds.
• Uphold Covenant House Georgia standards of conduct, policies and procedures at all times.
• Model appropriate, professional behavior for staff to establish and maintain superior services to youth in a safe and inviting atmosphere.
• Work a flexible schedule as needed.
• Drive agency or personal vehicles to transport items and/or persons (valid Georgia driver’s license with acceptable driving record required).
• Travel as needed for training or to fulfill job requirements.
• Performs all other duties as assigned.